Executive Leadership Training Programs
Our leadership programs are typically comprised of one or more group training sessions. All of our training sessions are highly interactive and utilize experiential learning. It is recommended that these sessions be followed up with a period of one-on-one coaching. Each training session provides an “immersion experience” and keeps the leadership team on the same page. The coaching is essential to reinforce the learning and customize the support for each executive.
At the heart of influential leadership is the ability to build effective, trusting relationships with others. This module provides insight, tools, and strategies for increasing your interpersonal effectiveness by first expanding your personal awareness and your understanding of others.
Outcomes:
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Developing self-awareness regarding the leader’s own behavioral style
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Mastering how to recognize the styles of other people by reading behavioral cues
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Enhancing effectiveness by incorporating the ability to adapt the leader’s own communication styles to the style preferences of their clients
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Utilizing different methods of communicating technical complexities to non-technical audiences
Every leader struggles to find the best way to communicate effectively with employees and motivate them to perform with excellence. This session is designed to build awareness of your own leadership style and the behavioral styles of those you manage and give you a repertoire of tools and strategies to better motivate, influence and lead your organization.
Outcomes:
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Understanding the characteristics and implications of different styles
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Better understanding of what makes the people you work with “tick”
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Being able to gauge the willingness and ability of others in a given situation
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Developing the ability to reduce tension and miscommunication when working with others
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Learning how to get better, more efficient results from team members
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Learning the model and skills of performance coaching
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Discovering how to use a coaching management style to produce outstanding results
This workshop has one overall goal: to help your leadership team make substantial progress towards becoming a more cohesive, high-performing team.
Does your leadership team exhibit any of the following behaviors:
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Hesitate to ask for help or provide constructive feedback?
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Jump to conclusions about the intentions of others without attempting to clarify them?
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Ignore controversial topics that are critical to team success?
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Waste time and energy with posturing and interpersonal risk management?
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Revisit discussions and decisions again and again?
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Miss deadlines and key deliverables?
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Place undue burden on the team leader as the sole source of accountability?
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Rarely defeat their competitors?
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Lose achievement-oriented employees?
During this fast paced two day session, a leadership team can expect to:
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Assess themselves against the Five Dysfunctions
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Understand and implement the requirements of a high performing team
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Build trust among team members
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Better understand the benefits of engaging in ideological conflict
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Create clarity around the organization’s purpose, strategy and goals
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Ensure alignment and commitment among team members
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Gain a sense of momentum, energy and enthusiasm for the future
This training focuses on developing skills for executives to more effectively meet the needs of their internal clients. Executives will learn the same cutting-edge techniques professional consultants use to propose solutions and solve problems for their clients.
Objecives:
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Understand the differences between operating as an “internal consultant” versus an “employee”
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Define your target market and internal marketing message
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Develop effective communication skills to more effectively engage and serve internal clients (e.g., listening, articulating, asking effective questions, redirection, handling client objections, etc.)
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Learn how to apply the Influential Conversation ModelTM to thoroughly understand internal clients’ needs before solving problems
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Effectively write and present business recommendations
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Learn strategies and skills to proactively pursue your internal clients and add significant value
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Place undue burden on the team leader as the sole source of accountability?
This program introduces participants to the "ChangeGrid"— our proprietary diagnostic instrument which reveals how well an individual or group is coping with the specific changes taking place in their personal and professional lives.
The program provides thorough instruction in the completion and interpretation of the ChangeGrid and explores over a dozen ways that executives, managers and individuals can use the ChangeGrid to focus their attention and fine-tune their approach for implementing change. Equipped with the insights the ChangeGrid provides, the participants are then able to influence and support the change process more effectively.
This is a truly unique training experience which goes far beyond the scope of typical change management programs. Rather than focusing on traditional goal setting and strategic planning activities at the executive level, The Change Agent turns its attention to the individuals who must make those changes happen — the managers charged with the responsibility of implementation. While other programs offer managers many insights into their employees' attitudes toward change, The Change Agent concentrates on enhancing a manager's ability to guide their employees during times of transition — to reduce their resistance and boost their productivity.
Coaching For Performance
Every leader struggles to find the best way to communicate effectively with their people and motivate them to perform with excellence.
During this program session you will:
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Discover how to use a coaching management style to produce outstanding results
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Learn a simple, but powerful coaching model
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See coaching demonstrated right at the seminar
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Discover the key mistakes managers make when attempting to motivate their employees
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Practice the fundamental skills (e.g., listening, asking effective questions, articulating what’s going on, etc.) of masterful coaching
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Understand the difference between motivation and inspiration
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Design and work with a coaching tool that you can immediately apply to enhance employee engagement
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Learn to communicate in a way that gets your employees to become more self–aware, and to take ownership for their results.
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Experience several opportunities to coach and be coached and build your own confidence to lead
This comprehensive training program integrates the key concepts of the MasterStream Method into a modern approach for making the right choice at the right time, including insights, tools and techniques to help you:
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identify barriers to effective decision making
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view decision making as a journey
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develop a clearer understanding of the change process
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learn a logical process for streamlining decision making
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conduct shorter, more productive meetings
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overcome indecisiveness
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contain non-productive emotions
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view a situation from all sides
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identify the 3 most common dysfunctional patterns in decision making
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increase communication
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map an individual’s decision making process
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equalize the power of participants in a decision making situation
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pre-determine the way the change will be received best
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package the decision in it's most favorable light
Formats Available:
All programs are customized to address the unique needs of each audience. Programs are conducted through the dialectic technique — a method which maximizes audience participation, boosts comprehension and increases retention — and include a variety of exercises and small group discussions.
Programs can be presented in the following formats based on your desired level of learning:
Keynote - Initial Exposure
Half-Day - Awareness
Full-Day - Knowledge
Two-Day - Understanding
Three-Day - Application
Four-Day - Skill
Five-Day - Proficiency
Executive Coaching - Mastery
Other formats available include:
4 - 12 Week Courses - Spaced Learning
Executive Essentials - Intense Overview
Personal Training - Individual Pace
In-House Facilitator Certification - Self-Sufficiency
David C. Miller & Associates is a leading supplier of world-class executive coaching and leadership development. Executives and consultants from prominent organizations rely on David C. Miller & Associates including: BlueCross BlueShield of Tennessee, KPMG, Milliman USA, Prudential, QPS Pharmaceutical Services, AIG, Guardian, Emerging Growth Equities, LTD and Westport Worldwide.
To get more information on any of our services, discuss your specific coaching or training needs, please feel free to call us at 215-968-2483 or click here.

